Frequently Asked Questions/Causes HQ/Feature Requests
Can't up load pics -- Make Updating Causes Easier
Carina Hanson
suggested this on October 25, 2011 11:51 pm
Hi for some reason I can no longer upload pictures. Is there a way that this could be made easier? -- There is no button, once you have added the pics to upload, and it doesn't happen automatically.
I also feel that you have to spend a lot of time filling out questions about the picture there are 4 separate sections you have to fill in. Can you just have one line for the photo title, and another box as the update, so you can tell individuals what happened in the photo?
The bullitin is great but without a pic, it doesn't mean too much...So if either the pic has the option of a short write up, or visa versa I feel that would fill the need. Now a days folks don't have time to read a whole lot, and when we post we don't have time to fill out so many fields.
Thanks for your help!
Carina Hanson
Comments
Hi Carina. Are you still having trouble uploading a picture with your bulletin? You should be able to do this from the main section of the cause page. The bulletin publisher is at the top of the page just below the tabs.
Do let us know if you still can't get this done!
I've managed to upload my first photo to "Animals" causes on the 1st January 2012 but can't find the link to upload more photos. The original link in my e-mail doesn't work either http://links.causes.com/s/clzRIn
I’m unable to get a picture to appear for the fundraising project.
I tried numerous pictures – received an x mark with previous ones but not with the one that’s currently loaded.
Hi Victor. I made the photo that you had uploaded the Primary Photo on the fundraising project. There is a button to do that underneath the photo in your nonprofit partner center. The photo now appears on your project.
everytime I go to add a photo, it spins as if it is uploading it, the spiining stops, the add button goea away and then the phot window stays open. May 20 trys and no luck addinf a photo, other team mates have been able to do such tasks. thanks for the help.
Hi Rob,
Thank you for bringing this issue to our attention. We apologize for the error and delay in our response. Please file a support ticket with a screenshot of the error, the browser you're using, and a link to the page you're on when uploading photos. This will allow us to further investigate and better assist you. Thank you for your patience.
Hi;
What I want to know is what happened to all the pics that were already posted on my cause.... There's not a single link on it anymore to view them anymore..... Why'd you take that feature away. Personally I think my causes page worked better when I first created it.... was more user-friendly and easier to navigate and understand. Love the phrase "if it ain't broke, Don't fix it" I think you should have left it alone... was better the way it was before. WHERE ARE MY PICTURES?
Hello Jolene,
We apologize if your images seem to have gone missing. Could you kindly file a request ticket and attach a link to your cause so that we can further investigate? Any information you can provide such as the date the images were created would be appreciated. We appreciate your patience.
I can upload my picture but it doesn't show up as the Cause Thumbnail. Can you please help me? Thanks, using the piggie bank makes me feel as though my fundraiser is cheezy!!!! That's gotta go asap :)
Hi Cindy,
We're sorry if you're having difficultly uploading an image to your fundraiser. Can you please file a support request with a link to your fundraiser so that we can better help you? Thank you for your patience and help in resolving the issue!